Payment Policy
Payment Policy
This Payment Policy explains the payment methods and payment process for purchases made through lilliemaesboutique.com.
Accepted Payment Methods
Lillie Maes Boutique accepts the following payment methods, where available at checkout:
- Visa
- Mastercard
- American Express
- UnionPay
- Apple Pay
- Google Pay
- Shop Pay
The payment methods available for your order will be displayed during checkout.
Currency
All prices on our website are displayed in British Pounds Sterling (GBP) unless otherwise stated.
The total amount payable, including any applicable charges, will be shown before you complete your purchase.
Secure Payments
Payments made through our website are processed using secure payment services provided through our ecommerce platform and authorised payment providers.
Our website uses SSL encryption to help protect information transmitted during checkout.
Lillie Maes Boutique does not directly store your complete credit or debit card information.
Payment Authorisation
By submitting an order, you confirm that you are authorised to use the selected payment method and that the payment information you provide is accurate and complete.
Your payment may be subject to authorisation or verification by your bank, card issuer or payment provider.
If your payment cannot be authorised, your order may not be processed.
When Payment Is Taken
Payment is generally authorised or collected when your order is placed, depending on the payment method and payment provider used.
You will be shown the total amount payable before confirming your order.
Payment Verification
For security and fraud prevention purposes, some transactions may require additional verification.
We or our payment provider may request further information where reasonably necessary to confirm the validity of a transaction.
If required verification cannot be completed, the order may be delayed or cancelled.
Billing Information
Please ensure that the billing information provided during checkout is accurate and matches the information associated with your selected payment method.
Incorrect or incomplete billing details may result in payment being declined or an order being delayed.
Payment Declines
If a payment is declined, please check that the payment details entered are correct and that sufficient funds or credit are available.
You may also wish to contact your bank or payment provider for further information.
Lillie Maes Boutique does not control decisions made by banks, card issuers or other payment providers regarding payment approval.
Order Confirmation
After successfully placing an order, you should receive an order confirmation at the email address provided during checkout.
If you do not receive an order confirmation but believe payment has been taken, please contact us at info@lilliemaesboutique.com before placing another order.
Pricing Errors
We take reasonable care to ensure that prices displayed on our website are accurate. However, occasional errors may occur.
If we discover an obvious pricing error affecting your order, we may contact you to explain the issue and provide the available options.
We will not charge a different price without your agreement.
If an affected order cannot be fulfilled, it may be cancelled and any applicable payment already received will be refunded.
Refunds
Approved refunds will normally be issued to the original payment method used for the purchase.
Once a refund has been processed, the time it takes to appear in your account may depend on your bank, card issuer or payment provider.
For further information about refunds and returns, please review our Return & Refund Policy.
Payment Security
We take reasonable measures to help protect payment and transaction information.
Payments may be processed by third-party payment providers that maintain their own security procedures and privacy practices.
We will never ask you to send complete payment card details by email.
Contact Us
If you have questions about a payment, charge, refund or transaction, please contact us:
Lillie Maes Boutique
34 Witbank Rd
Darlington DL3 6SD
United Kingdom
Email: info@lilliemaesboutique.com
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM UK local time
Response Time: Within 12 working hours